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The ads they run on TV now are cringeworthy. I bought tickets for an event that was rescheduled for a day earlier due to COVID, it was switched to an outdoor venue.

Absolutely ridiculous. As soon as my event was rescheduled, I tried contacting customer service, but there is absolutely no phone number to call anywhere. I had to send them an email, then got an auto response that they are receiving a high volume of emails and will respond ASAP.

I would never have ordered through them if I knew this was their policy. The developer, SeatGeek, Inc. The following data may be used to track you across apps and websites owned by other companies:. The following data may be collected and linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age.

Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Screenshots iPhone iPad iMessage. Oct 12, Version Ratings and Reviews. App Privacy. Information Seller SeatGeek, Inc. Size Category Entertainment. Compatibility iPhone Requires iOS Languages English.

Price Free. SeatGeek Swaps allows customers to return their tickets to a sports, concert, or other live event all the way up to 72 hours prior to the event if they can no longer attend. In the past, when customers bought a ticket they could no longer use, their options were either to eat the cost of the ticket, or to try to resell the ticket.

In addition, customers often had to pay an additional fee to the marketplace where the ticket was sold. SeatGeek Swaps is designed to be ticket returns without the nonsense, creating an overall better ticket buying experience for fans.

A third-party conducted survey of over 2, recent ticket purchasers found:. Now, customers can utilize SeatGeek Swaps to exchange their tickets up to 72 hours in advance if plans change. SeatGeek is on a mission to transform the live-event experience for fans, teams and venues. By combining a superior marketplace with innovative primary ticketing box office technology, SeatGeek has become a high-growth global ticketing leader. SeatGeek delights fans through industry-first features including: Deal Score, its proprietary ticket rating technology; Rally, its event-day operating system; and SeatGeek Swaps, the first return policy offered by a major ticketer.



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